Privacy Policy
This policy covers personal information submitted through cloudvision.ae and enquiries made to Cloud Vision Digital, Al Fahidi, Dubai, United Arab Emirates.
Information you provide
Our enquiry form collects your name, email address and message. You may also provide your company, phone number and service interest. We receive the information you choose to share when contacting us by email, phone or WhatsApp. Please do not include passwords, payment card details or sensitive personal information in an enquiry.
How information is used
Enquiry information is used to respond to your request, discuss services, prepare proposals and maintain relevant business correspondence. Website hosting and diagnostic services may process technical information needed to deliver and secure the website, such as network and error information.
Storage and service providers
Website form submissions are stored using Lovable Cloud. Hosting, communication and technical service providers may process information to deliver their services. Clicking WhatsApp opens a third-party service governed by its own privacy policy. Providers may process information outside the UAE; applicable data protection requirements must be considered for those transfers.
Retention and security
The appropriate retention period depends on the enquiry, any resulting engagement and applicable record-keeping requirements. Contact us to ask about retention or request deletion of your enquiry. No method of online transmission or storage is completely secure.
Your privacy requests
Subject to applicable UAE data protection law and its exceptions, you may request access to, correction or deletion of your personal information, or raise concerns about its use. Email info@cloudvision.ae. We may need to verify your identity before responding. Where processing relies on consent, you may request its withdrawal.
Updates
Updates to this policy will appear on this page. For questions about this policy or information shared with us, contact info@cloudvision.ae or +971 50 339 4206.